SupplyMaster needs connection credentials to pull product data from your supplier. This guide tells you exactly what credentials each supplier requires and where to get them.
S&S Activewear
Field | What to Enter |
Username | Your S&S Activewear Account Number |
API Key | Your S&S Activewear API Key |
Country | United States, Canada, or Puerto Rico |
Where to find your credentials
Log in to your S&S Activewear account at https://www.ssactivewear.com/myaccount/.
Your Account Number is displayed in your account profile — this is the Username in SupplyMaster.
On the same page, click "Show API Key" to reveal your API Key. Copy it and paste it into SupplyMaster.
If you don't see an API Key in your account, email [email protected] with your account number and request API access.
SanMar (US)
Field | What to Enter |
FTP Username | Your SanMar FTP username |
Password | Your SanMar FTP password |
Country | United States |
Where to find your credentials
SanMar FTP access is not self-service — you need to request it from SanMar directly:
Contact the SanMar Integration team at [email protected] or call 800-426-6399 x6458.
Let them know you need FTP data feed access for a third-party integration.
SanMar will send you an Integration Agreement to sign and return.
Once approved, they'll provide your FTP username and password.
Important: Your FTP password may be different from your sanmar.com web login password. If you do not have your FTP username and password, contact SanMar at [email protected] or call 800-426-6399 x6458.
SanMar Canada
Field | What to Enter |
User Email | Your SanMar Canada API email |
Account ID | Your SanMar Canada account ID |
User Password | Your SanMar Canada API password |
Where to find your credentials
Contact SanMar Canada directly and request that the API be enabled for your account.
Once enabled, use your SanMar Canada login email, account ID, and password as the credentials in SupplyMaster.
If the API has not been enabled for your account, it will not work until SanMar Canada activates it on their end.
Cap America
Field | What to Enter |
Username | Your PromoStandards username |
Password | Your PromoStandards password |
Where to find your credentials
Contact Cap America to obtain your PromoStandards Username and Password for product data integration.
Reach them through their website at capamerica.com or by phone.
Let them know you need PromoStandards API credentials.
They will provide a username and password.
Otto Cap
Field | What to Enter |
Username | Your PromoStandards username |
Password | Your PromoStandards password |
Where to find your credentials
Contact Otto Cap to obtain your PromoStandards Username and Password for product data integration.
Visit ottocap.com and use their contact page or call their sales team.
Let them know you need PromoStandards API credentials.
They will provide a username and password.
Edwards
Field | What to Enter |
FTP Username | Your Edwards FTP username |
FTP Password | Your Edwards FTP password |
Where to find your credentials
Visit edwardsgarment.com and go to their Product Database and Inventory Feed page.
If you're an authorized distributor, contact Edwards customer service to request FTP data feed access.
If you're not yet a distributor, apply through the Become a Distributor page on their website.
Once approved, Edwards will provide your FTP username and password.
ACC (Atlantic Coast Cotton)
Field | What to Enter |
FTP Username | Your ACC FTP username |
FTP Password | Your ACC FTP password |
Where to find your credentials
Contact ACC to obtain your FTP username and password for product data integration.
JDS Industries
Field | What to Enter |
API Key | Your JDS Industries API key |
Where to find your credentials
Visit https://www.jdsindustries.com and log in to your account.
Click on Account > API for Developers and follow the steps.
Your API Key will be displayed on that page. Copy it and paste it into SupplyMaster.
If you don't have an account, register as a new customer through their sign-up page. If you run into issues, contact JDS Industries at 1-800-843-8853 or [email protected].
Scrub Authority
Field | What to Enter |
SFTP Username | Your Scrub Authority SFTP username |
SFTP Password | Your Scrub Authority SFTP password |
Where to find your credentials
Contact Scrub Authority directly and request SFTP data feed access.
They will provide an SFTP username and password for product data integration.
AlphaBroder
Field | What to Enter |
Username | Your AlphaBroder account username |
Password | Your AlphaBroder account password |
Country | United States |
Where to find your credentials
Contact AlphaBroder to obtain your Username and Password. If you do not have a password for your account, contact AlphaBroder directly.
If you already have an AlphaBroder account at alphabroder.com, use the same username and password you use to log in.
If you don't have an account, register at alphabroder.com and apply for a wholesale account.
If your credentials aren't working, contact AlphaBroder customer service to verify your account access.
Suppliers That Connect Without Credentials
The following suppliers connect automatically and do not require any credentials. Simply select the supplier type when adding a new supplier, enter a name, and save.
Supplier | Notes |
Augusta Sportswear (Momentec) | No credentials needed — connects via the Momentec Augusta public data feed |
Champro | No credentials needed |
Decky | No credentials needed |
AS Colour US | No credentials needed |
For these suppliers, the Test Credentials step is skipped automatically. You can proceed directly to configuring inventory settings and product filters after saving.
Custom Supplier
If your supplier is not on the list above, you can submit a Custom Supplier request. Provide all credential fields available to you (Username, Password, Additional Info) — these will be shared with our support team. After you save the custom supplier, our team will assess the integration and email you an update within 3 business days.
Troubleshooting
"Test Connection Failed"
Verify that the account credentials entered are accurate — credentials are case-sensitive.
Make sure you're using the right credential type (e.g., SanMar requires FTP credentials, which may be different from your sanmar.com website login).
For S&S Activewear, confirm you're entering your Account Number as the Username, not your email address.
For SanMar Canada, confirm the API has been enabled for your account by the SanMar team.
If needed, contact the supplier directly to verify your account credentials.
For further support, contact support on chat in the bottom-right corner of the app.
Need Help?
If you get stuck at any point, contact support on chat in the bottom-right corner of the app.