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Order Workflow Setup

SupplyMaster supports multiple order workflows so you can dropship to customers, ship blanks to your warehouse, or combine many Shopify o...

SupplyMaster supports multiple order workflows so you can dropship to customers, ship blanks to your warehouse, or combine many Shopify orders into one supplier purchase order (PO).


Choose Your Workflow

Set your order workflow based on the following two questions:

  1. Do you ship directly to customers (dropship) or to your own warehouse?

  2. If shipping to your own warehouse, do you want the orders combined or sent individually?


Quick Examples by Business Model

  • Pure dropshipper — Combine Orders = No, Ship To Address = Ship to customer, Shopify Fulfillment = When Supplier PO is placed.

  • Screen printer / embroiderer (one PO per customer order, blanks to the shop) — Combine Orders = No, Ship To Address = merchant address, Shopify Fulfillment = Manual.

  • Batch decorator — Combine Orders = Yes, Ship To Address = merchant address, set Minimum Order Value if needed.

  • Hybrid store — use two supplier connections (for example, “S&S — Dropship” and “S&S — Blanks”). Per-line routing on a single connection is not supported.


Dropship (One Order, One PO)

Dropship flow: one Shopify order becomes one supplier PO

Use this workflow when each customer order should be fulfilled separately, typically with the supplier shipping products directly to the customer.


Batched Orders (Many Orders, One PO)

Combined batch flow: several Shopify orders merge into one supplier PO

Use this workflow when products from multiple customer orders should be purchased together and shipped to your business for decoration or fulfillment.


Order Settings at a Glance

Configure the answers on Edit Supplier > Order Settings with Combine Orders and Ship To Address:

Combine Orders and Ship To Address settings on the Order Settings tab

Goal

Combine Orders

Ship To Address

Typical Use

Supplier ships each order directly to the Shopify customer

No

Ship to customer

Classic dropshipping

Supplier ships each order to your shop or warehouse (one PO per Shopify order)

No

A saved merchant address

Blanks for decoration, still one PO per order

Supplier ships many Shopify orders together in fewer POs

Yes

A saved merchant address (required)

Batch decorators with a minimum or schedule


Next Steps


Need Help?

If you get stuck at any point, contact support on chat in the bottom-right corner of the app.

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