Batched (combined) mode groups multiple Shopify orders into open batches and sends one supplier purchase order (PO) per batch. Use it when blanks should accumulate at your warehouse until a schedule or minimum order value is met.
To choose between dropship and batched workflows, see Order Workflow Setup. For S&S warehouse, payment, or PromoStandards credentials, see Syncing Orders with Suppliers.
How Batched Orders Work
With Combine Orders = Yes, SupplyMaster groups orders into open batches (by ship-to address) and places one supplier PO per batch. Combined orders always ship to a merchant address — Ship to customer is not available.
Batched orders are best when:
Blanks should arrive at one location on a schedule or when a minimum order value is reached.
Freight or supplier minimums make one larger PO preferable to many small POs.
Underlying Shopify orders do not need to be auto-fulfilled when the supplier PO is placed.
Order Settings
On Edit Supplier > Order Settings:
Set Combine Orders to Yes.
Set Ship To Address to a saved merchant address (required).
Optionally set Minimum Order Value (based on supplier cost mapped to Cost per item, not Shopify selling price).
Choose Order Sync timing (automatic, scheduled, or manual).
Confirm Supplier PO Number (batch defaults often include
{{ startOrderNumber }}-{{ lastOrderNumber }}).Click Save Supplier.
Merchant Address Book
Merchant warehouse and shop addresses are shared across all suppliers. Manage them from Ship To Address > Add or Edit Address, or from the Ship to column on the Orders tab.
Each address needs a label, contact and street fields, and a phone number (required).
When Combine Orders is Yes, only merchant addresses are offered.
Changing the supplier default does not update orders already captured. Per-order ship-to can be edited while status is Queued, Pending, or On Hold.
Orders Tab & Batch Card
The Orders tab shows open batches at the top (one tab per ship-to address) and a unified order list below.
Batch card — order count, item count, estimated value, and progress toward Minimum Order Value when set.
Submit Batch — places all orders in the open batch as one supplier PO.
View Batch — merged SKU totals and the underlying Shopify orders.
New paid orders join the open batch automatically (grouped by ship-to address).
Submit Now is not available for orders in an open batch — use Submit Batch.
Hold and Skip remove an order from the open batch. Release from hold returns it to the batch when Combine Orders is Yes. Skip is permanent.
Timing & Minimum Order Value
Automatic: each open batch is placed at most every 3 hours, and only when pending supplier cost meets Minimum Order Value (if set).
Scheduled: once per day after Order Placement Time; the batch waits until the minimum is met at that run.
Manual: use Submit Batch; minimum order value is ignored for manual submit.
Tracking applies to the batch PO. Underlying Shopify orders are not auto-fulfilled when the batch is placed.
Changing Combine Orders or Ship To Address applies to new Shopify orders only. In-flight batches complete under the rules they started with.
Need Help?
If you get stuck at any point, contact support on chat in the bottom-right corner of the app.